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Details We Need

Correct Address
Amazingly 5% of all our orders have incomplete or wrong details. Please ensure that you give us the correct delivery postcode, and if you have a house name and number, please ensure that we have both

Telephone Number
Please supply us with a contactable telephone number, Sometimes we need to phone you about your order, we will never share your number or ring you about anything apart from the order you have made

Email Address
If you give us a valid email address we can send you confirmation of your order and payment. If your goods are being sent via courier (wormeries and most goods over 1.5kg) we will also send your tracking to this address. Again we will not share your email with anyone else, or contact you via email (spam) in the future

If your house is hard to find, or you want delivery on a certain date, or the goods to be left somewhere, please let us know

If you are paying via Credit Card or Paypal you will be redirected to our payment processors Sagepay and Paypal, where you can enter your credit card details. We do not have access to these numbers, nor do we store any credit card numbers anywhere !