wormcity.co.uk is committed to ensuring that your privacy is protected and we conform with the requirements of the GDPR (General Data Protection Regulation). We will take all reasonable precautions necessary to protect personal data.
Customers card details are not stored on our computers or servers and are handled only by our payment service provider, Sagepay, Paypal and Lloyds TSB Cardnet.
At wormcity.co.uk, We will not sell, distribute or lease your personal information to third parties unless needed to complete your transaction.
What we collect
We collect only the minimum information required to fulfill your order
Name and address
contact information including telephone number and email address
Your order information
What we do with the information we gather
Your information will never be passed onto anyone else. Your information is used solely for:
Internal record keeping.
Contact if there is a problem with the delivery of your product
We need to give your name, address, email and telephone number to our delivery company. APC Overnight / Parcelforce who will use your email / telephone number to alert you about your delivery.
We do not hold any card information at wormcity.co.uk nor do we have access to it once you have paid.
If you have opted into our newsletter we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. You can opt out of this at any time by updating your account details.
Spam - We do not send random marketing emails to personal email addresses (spam)
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
All sensitive data is encrypted using SSL technology
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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