NB:- We Are Sending Worms / Wormeries Out Every Day (Mon - Thurs). Please Ensure That If You Order Worms Or A Wormery That They Are Opened ASAP &  Kept In The Shade

Privacy Policy

This privacy policy sets out how wormcity.co.uk uses and protects any information that you give us when you use this website

wormcity.co.uk is committed to ensuring that your privacy is protected and we conform with the requirements of the GDPR (General Data Protection Regulation). We will take all reasonable precautions necessary to protect personal data.

Customers card details are not stored on our computers or servers and are handled only by our payment service provider, Sagepay, Paypal  and Lloyds TSB Cardnet.

At wormcity.co.uk, We will not sell, distribute or lease your personal information to third parties unless needed to complete your transaction.

What we collect

We collect only the minimum information required to fulfill your order

Name and address

contact information including telephone number and email address

Your order information

What we do with the information we gather

Your information will never be passed onto anyone else. Your information is used solely for:

Internal record keeping.

Contact if there is a problem with the delivery of your product

We need to give your name, address, email and telephone number to our delivery company.  APC Overnight / Parcelforce who will use your email / telephone number to alert you about your delivery.

Your details are also passed to our payment processors - Sagepay or Paypal when you pay via credit/debit cards.

We do not hold any card information at wormcity.co.uk nor do we have access to it once you have paid. 

If you have opted into our newsletter we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting, using the email address which you have provided. You can opt out of this at any time by updating your account details.

Spam - We do not send random marketing emails to personal email addresses (spam)


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All sensitive data is encrypted using SSL technology

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website however